At Sri Nandhini Vegetable Suppliers, we are committed to ensuring your orders reach you fresh, safe, and on time. Please review our shipping policy below to understand how we manage deliveries.

1. Delivery Areas

We currently offer delivery services within Chennai and select nearby areas. Please contact us to confirm if your location is serviceable before placing an order.

2. Order Processing Time

  • Orders received before 5:00 PM are usually processed the same day or scheduled for the next available delivery slot.

  • Orders placed after 5:00 PM will be processed the next day.

  • No deliveries are made on public holidays or during extreme weather conditions.

3. Delivery Schedule

Deliveries are typically made between 7:00 AM and 8:00 PM, depending on the location and route availability. We aim to fulfill deliveries within 24 hours of order confirmation.

4. Shipping Charges

  • Delivery is free for orders above ₹500.

  • For orders below ₹500, a nominal delivery fee may apply depending on the distance from our distribution center.

5. Same-Day Delivery

Same-day delivery is subject to product availability and cut-off timing. Please call our support team for urgent requests.

6. Delivery Delays

While we strive to deliver on time, delays may occur due to:

  • Unforeseen weather conditions

  • Traffic congestion

  • Logistic partner issues

  • High demand periods (e.g., festivals)

We will inform you promptly in case of any delay.

7. Failed Deliveries

If delivery fails due to:

  • Incorrect address provided

  • Unavailability of recipient

  • Inability to reach the customer

We will attempt to contact you. If unreachable, the delivery may be rescheduled, and additional delivery charges may apply.

8. Order Tracking

Currently, we do not offer live order tracking. For delivery updates, please contact our support team via phone or email.

9. Handling and Packaging

All vegetables are carefully packed in clean, eco-friendly, and hygienic packaging to ensure freshness and safety during transit.

10. Contact for Delivery Issues

If you face any issues with your delivery, please reach out to us:
📧 Email: info@srinandhinivegetablesuppliers.com